Cookie Policy
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1. Introduction
This Cookie Policy explains how Douglas Estates and Properties Limited (“Douglas Estates and Properties”, “we”, “our” or “us”) uses cookies and similar technologies when you visit our website.
We are committed to being transparent about the technologies we use and how they affect your privacy. This Policy should be read alongside our Privacy Policy, which explains how we collect, use and protect your personal information.
By continuing to use our website, you acknowledge that cookies may be used in accordance with your preferences and this Policy.
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2. What Are Cookies?
Cookies are small text files placed on your computer, smartphone, tablet or other device when you visit a website.
They allow a website to recognise your device, remember your preferences and improve your browsing experience. Cookies can also help us understand how visitors use our website so that we can improve its performance and functionality.
Cookies cannot run programs or install software on your device.
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3. Why We Use Cookies
We use cookies for a variety of legitimate purposes, including:
• Ensuring the website functions correctly.
• Maintaining website security.
• Remembering your preferences.
• Improving website performance.
• Understanding how visitors interact with our website.
• Measuring the effectiveness of our marketing.
• Helping diagnose technical issues.
• Improving user experience.
• Preventing fraudulent activity.
• Supporting website administration.
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4. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the operation of our website and cannot normally be disabled.
They enable core functionality such as:
• Page navigation.
• Security features.
• Session management.
• Form submissions.
• Website authentication.
• Load balancing.
• Fraud prevention.
Without these cookies, certain parts of our website may not function correctly.
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Functional Cookies
These cookies allow the website to remember choices you make, such as:
• Preferred language.
• Region.
• Saved preferences.
• Accessibility settings.
• Previously entered information.
They improve convenience but are not essential to website operation.
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Performance and Analytics Cookies
These cookies help us understand how visitors use our website.
Information collected may include:
• Pages visited.
• Time spent on pages.
• Navigation paths.
• Device type.
• Browser type.
• Geographic region (approximate).
• Website performance.
• Error reports.
The information collected is generally aggregated and used solely to improve our website.
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Marketing Cookies
Where applicable, marketing cookies help us understand the effectiveness of our advertising and allow us to present relevant content.
They may be used to:
• Measure advertising performance.
• Prevent repetitive advertisements.
• Understand campaign effectiveness.
• Measure visitor engagement.
• Support remarketing where consent has been provided.
Marketing cookies will only be placed where required by law after you have provided your consent.
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Preference Cookies
Preference cookies remember settings chosen during previous visits, helping provide a more personalised browsing experience.
These may remember:
• Cookie preferences.
• Display settings.
• User interface preferences.
• Accessibility selections.
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5. First-Party and Third-Party Cookies
First-Party Cookies
These cookies are placed directly by Douglas Estates and Properties Limited and are generally used to provide website functionality and improve performance.
Third-Party Cookies
Some cookies are provided by carefully selected third parties that deliver services on our behalf.
Depending upon the services used by our website, these providers may include:
• Website analytics providers.
• Website hosting providers.
• Property search software.
• Interactive map providers.
• Video hosting providers.
• Customer enquiry platforms.
• Social media platforms.
• Marketing service providers.
• Live chat providers.
• Security providers.
Each third party remains responsible for its own privacy practices.
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6. Cookies Used on Our Website
The exact cookies used may change as our website evolves.
They may include cookies necessary for:
• Website security.
• Visitor sessions.
• Remembering preferences.
• Analytics.
• Marketing measurement.
• Embedded video functionality.
• Property search functionality.
• Contact forms.
• Live chat.
• Interactive maps.
• Social media integration.
A current list of cookies can be viewed through our website’s Cookie Consent Banner or Cookie Preferences Centre.
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7. Consent
When you first visit our website, you will be presented with a Cookie Consent Banner.
Except for strictly necessary cookies, cookies will only be placed on your device after you have given your consent where required by applicable law.
You may:
• Accept all cookies.
• Reject non-essential cookies.
• Customise your cookie preferences.
• Change your choices at any time.
Your preferences will be remembered for a reasonable period unless you clear your browser data.
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8. Managing Cookies
Most internet browsers allow you to control cookies through their settings.
You may:
• Delete existing cookies.
• Block future cookies.
• Receive notifications before cookies are stored.
• Restrict third-party cookies.
• Clear stored browsing data.
Please note that disabling certain cookies may affect website functionality and limit the services available to you.
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9. Browser Controls
You can manage cookies directly through your browser settings.
Most modern browsers provide controls allowing you to:
• View stored cookies.
• Delete cookies.
• Block cookies.
• Block third-party cookies.
• Delete cookies when closing the browser.
• Configure website-specific permissions.
Please refer to your browser’s help documentation for further guidance.
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10. Analytics
We may use website analytics services to better understand how visitors use our website.
Analytics information may include:
• Number of visitors.
• Pages viewed.
• Device information.
• Referral sources.
• Approximate geographic location.
• Website performance.
• User journeys.
This information is generally aggregated and is not used to identify individual visitors.
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11. Embedded Content
Our website may contain embedded content from third-party services, including:
• Videos.
• Interactive maps.
• Social media content.
• Property media.
• Virtual tours.
Viewing this embedded content may allow third-party providers to place cookies on your device in accordance with their own privacy policies.
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12. Advertising and Social Media
Where we use advertising or social media services, cookies may help us:
• Measure campaign effectiveness.
• Understand website traffic sources.
• Improve advertising performance.
• Deliver more relevant advertising.
These cookies will only be used where legally permitted and, where required, after obtaining your consent.
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13. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation or the services provided through our website.
The most recent version will always be published on our website together with the date of the latest revision.
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14. Contact Us
If you have any questions regarding this Cookie Policy or our use of cookies, please contact:
Douglas Estates and Properties Limited
Unit 3
Wilden Lane
Wilden Industrial Estate
Stourport-on-Severn
Worcestershire
DY13 9JY
Email: enquiries@douglasestatesandproperties.com
Telephone: 01299 575766